Technical documentation usage tracking

utilisation-doc

Orlando REST (REpresentational State Transfer) API (Application Programming Interface) is the non negotiable entry point for accessing Orlando services in interactive mode, users being connected either on a Web browser, or on a third party software. All this activity using Orlando API is registered in order to be further analysed:

activity statistics: by service API, by timeframe, by user geolocation
collection of real business usage scenario by filtering the tracking data by user session, which is very interesting for simulating real user activity in the functional or performances tests
production of KPI used in various SLA
functional analysis of the usage of the technical documentation (documents accessed by aircraft functional part, by revision period, by SB)
identification of documentation anomalies or potential business improvements (searches with no result, etc.)