Technical documentation usage tracking

Newsletters Orlando > September 2015

 

Technical documentation usage tracking

utilisation-doc

Orlando REST (REpresentational State Transfer) API (Application Programming Interface) is the non negotiable entry point for accessing Orlando services in interactive mode, users being connected either on a Web browser, or on a third party software. All this activity using Orlando API is registered in order to be further analysed:

 

  • activity statistics: by service API, by timeframe, by user geolocation
  • collection of real business usage scenario by filtering the tracking data by user session, which is very interesting for simulating real user activity in the functional or performances tests
  • production of KPI used in various SLA
  • functional analysis of the usage of the technical documentation (documents accessed by aircraft functional part, by revision period, by SB)
  • identification of documentation anomalies or potential business improvements (searches with no result, etc.)